MODERN RISK MANAGEMENT: CONCEPTS, TOOLS & TECHNIQUES

Two-day course from 8:30 a.m. to 4:30 p.m.
Instructor: Colin E. Wiltshire, R. N. (Toby) Stewart & Irene Marchenko

Cost:  $1,295 + GST
(includes training material and CD, certificate of participation, lunch, breakfast and refreshements)

OBJECTIVES

Participants will be able to:

• Describe key concepts that modernize risk management - stakeholder focus, risk perception, risk tolerance, and integrated (Enterprise) Risk Management (IRM/ERM);
   
• Develop and use key tools (e.g. Risk Matrix and Risk Tolerance Model) for more structured risk management; and
   
• Participate in, and contribute to, structured risk management techniques.

DATES

Ottawa: February 17-18, 2010 and May 4-5, 2010

Edmonton: February 17-18, 2010

Regina: March 16-17, 2010
Regina course is offered by our Associate Company, Stevens Consulting www.stevcon.com. Please follow this link for registration: http://www.stevcon.com/registration_forms/modern_risk_management_form%20for%20SK.htm

Winnipeg: April 20-21, 2010

Toronto: May 26-27, 2010

ABOUT THE WORKSHOP

Day one explores the strengths, weakness, and objectives inherent in the most commonly used risk management processes so participants may make informed decisions about the best process for their organization. Participants also learn proven strategies for implementing IRM/ERM. In addition, participants are introduced to two critical components in the suite of risk management techniques - Risk Factoring (for day to day management of operational risks) and Strategic Risk Assessment (for managing the strategic risks of major initiatives, programs and the organization overall.

Day two concentrates on hands-on practice with Risk Factoring and Strategic Risk Assessment. Tools such as WC's Risk Scorecard© Toolkit are used as a learning aid and can be adopted or adapted by participants for their organization. Participants will also learn about tools (Risk Register) and strategies for reporting and monitoring risks (Risk Indicators).

Participants will be able to support the implementation of structured risk management techniques such as Risk Factoring and Strategic Risk Assessment and apply the results in their decision-making responsibilities.

WHO SHOULD ATTEND

• Program Managers, Project Managers and Officers who need to manage operations and projects facing significant risks;
• Policy Analyst who need to better understand and communicate the risks associated with evolving programs or new initiatives;
• Planning staff who need to enhance the attention to risk in planning and priority setting exercises;
• Managers and officer assigned to strengthening risk management practices across their branch, department or agency; and
• Managers and Officers who need to better understand modern risk management and how it can be used as a lever for demonstrating due diligence in allocating resources and achieving organizational results.

COURSE OUTLINE

Introductions, Objectives, Agenda

Key Risk Management Concepts - Building Common Understanding

• Key Risk Concepts (two parts of risk; uncertainty and others)
• Clearly Defining Risk
• The Risk Management "Process"
• Objectives of the Wiltshire Consulting (WC) Systematic Process
• WC Process Overcomes Issues in Other High Profile Processes
• Risk Assessment (RA), Risk Management (RM) and Risk Communication (RC) Components
• Weighting to Impact
• Timeline: Pre 1650, 1650 to present
• Evolution in Overall Control Guidance
• Federal, Provincial & Municipal Directions
• Likely Upcoming Public Sector Directions

Understanding Risk Management in Modern Public Sector Organizations

• Enterprise / Integrated Risk Management
  • What is ERM/IRM anyway
  • Key features of ERM/IRM
  • Principles, Vision, Frameworks and Strategy
  • Implementation Challenges

Understanding the Systematic Risk Management Process

• Two techniques - Factoring and Systematic Assessment
• Walkthrough of Each Technique - when are they used
• Implementing Systematic Assessments in Modules

Practicing Risk Management - Preparing a "Context" before starting a Systematic Assessment

• Preparation Checklist
• Risk Matrix Exercise

"Hands-on" Practice

• Facilitated Exercise using an e-Tool (eRiskScorecard)
• Assisted Exercise using Manual Tools

Post Risk Assessment Session Strategies and Techniques

• Building and Implementing a Risk Management Plan
• Monitoring (Risk Management Plan, Risk Indicators)

Risk Communication

• Who are Stakeholders?
• Social Science Teachings about Risk Perception & Tolerance
• Considering Stakeholders is Key in Modern Risk Management

References, Internet Sources & Other WC Risk Management Training

Evaluation and Wrap-up